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Reset

If the wheelchair is in an undefined state due to an error, you can reset it and force a complete restart as follows:

Never reset in drive mode

Never perform a reset while the wheelchair is moving or on the stairs, instead only do so in a sheltered place and in park mode. The reset overwrites all safety functions and the wheelchair will reboot. If this is done in drive mode, the wheelchair could tip over due to stopping abruptly.

  1. Make sure you are in park mode and in a safe place. The reset will take several minutes.

  2. Keep the standby button pressed for at least 30 seconds.

  3. A long, high-pitched beep is emitted as a warning that the reset is about to take place. Continue to keep the button pressed for a few seconds before releasing it.

  4. The beeping will stop and the wheelchair will reboot.

Reset during transition at the top of a stair

If you have to perform the reset during the transition at the top of a stair (only in exceptional cases), you should note the following:

  • End of stairs may have to be triggered manually

  • Extreme caution is advised regarding the direction in which you want to go:

    • If the wheelchair is on the step edge, it should be moved backwards/upwards whenever possible.

    • If the support system is extended too early (support system not yet on the upper level → driving backwards is not possible), then you can drive forward. However, the support system could drop a few cm to the next step below – severe jerking and damage to the motor may occur in such a scenario

    • If you are unsure, get help!

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