Warnings

The wheelchair is going too fast in drive mode.

Reduce the speed by releasing the joystick slightly.

The wheelchair motors are at risk of overheating.

Power the wheelchair off for a while before you continue.

When you transition to the stairs at the bottom, you can't continue going up backwards.

The support system got stuck under the stairs because the transition to climbing the stair climbing was too late.

Go back to the beginning and try again. If it still does not work, you can also try it in track mode.

At the transition at the top of the stairs you can't continue going up backwards.

At the top of the stairs the BRO is tilted too far forward. For safety reasons, you cannot climb these stairs.

Drive forward again so that the support system retracts and use a different path.

You want to switch to stair mode at the top of a single step/stair, but it doesn't work. The orange warning indicator appears and the lower half of the ring flashes.

The tip of the tracks protrudes over the upper edge of the stairs or step. You cannot switch to stair mode in this position.

Drive back until the symbol disappears or the tip of the tracks no longer protrudes over the edge of the stairs or step.

In stair mode, the orange warning indicator appears and a segment to the left or right of the ring lights up in orange (in this example, the right).

You are too slanted on the stairs (in this case, leaning too much to the right).

Position yourself at a 90 degree angle to the stairs.

Push the joystick in the direction in which the orange ring is not lit (in this case to the left).

On the control panel, the warning indicator and error indicator 1 light up red in stair mode.

One or more of the ToF sensors for detecting the end of the stairs are deactivated, malfunctioning or not connected.

Turn the sensors back on in the app or by restarting the wheelchair. Check whether the sensors are dirty or damaged. Clean the sensors with a dry cloth (do not use alcohol-based cleaning agents!).

If the problem persists, contact a reseller or Scewo.

On the control panel, the warning indicator and error indicator 2 light up red in stair mode.

One or more of the ultrasonic sensors for detecting the end of the stairs are deactivated, malfunctioning or not connected.

Turn the sensors back on in the app or by restarting the wheelchair. Check whether the sensors are dirty or damaged.

If the problem persists, contact a reseller or Scewo.

On the control panel, the warning indicator and error indicators 1 and 2 light up red in stair mode. The wheelchair may only move slowly up the stairs.

All sensors for detecting the end of the stairs are deactivated, malfunctioning or not connected.

Turn the sensors back on in the app or by restarting the wheelchair. Check whether the sensors are dirty or damaged. Clean the sensors with a dry cloth (do not use alcohol-based cleaning agents!).

If the problem persists, contact a reseller or Scewo.

A loud warning tone sounds at regular intervals in stair mode. The warning indicator and error indicator 3 on the control panel light up red in stair mode. The wheelchair might only move slowly up the stairs.

The anti-tip system detected an error and was automatically deactivated.

If possible, stop using the BRO until the problem has been resolved! Restart the wheelchair.

If the problem persists, contact a reseller or Scewo.

The warning indicator flashes continuously in orange.

Your BRO runs on an alternate software. This can happen if an error is encountered during the installation of an update, which prevents a successful installation. In this case, an old version will automatically be installed again and this warning will be displayed.

Repeat the BRO software update to ensure that the latest software version is running on your BRO.

Your BRO is charging right now.

Remove the charging cable to start drive mode.

Because the wheelchair is not sufficiently charged, it cannot continue driving and therefore switches to park mode. In addition, it cannot start the drive mode again.

Charge your BRO (see Charging the Battery).

The ground is too steep to switch to drive mode.

Move to even ground to start drive mode.

Abnormal behavior of the seat lift was detected.

Be cautious with further use of your BRO. Contact your Scewo partner or Scewo directly as soon as possible to clarify what is happening.

Abnormal behavior of the support system was detected.

Be caution with further use of your BRO.

Contact your Scewo partner or Scewo directly as soon as possible to clarify what is going on.

Abnormal behavior of the track motor was detected.

Be cautious with further use of your BRO.

Contact your Scewo partner or Scewo directly as soon as possible to clarify what is going on.

A new software update is available.

Follow the instructions here on how to update the software of your BRO.

The software update could not be installed.

Please follow the instructions here on how to update the software of your BRO.